WHAT IS FREIGHT LIABILITY?
Every freight shipment that you book comes with limited liability coverage. The amount of coverage is determined by the carrier and dependent on the commodity type. The limited coverage covers a certain dollar amount per pound of freight, which may offer less coverage than the actual value of the freight.
To make a valid liability claim, the carrier must be at fault for the damaged or lost freight. If damages occurred from inadequate packaging, loading errors, or weather-related instances, the carrier is not responsible or at fault for the damage. In addition, any damage must be noted on the delivery receipt, or else the carrier will deny liability instantly.
It is best practice to talk with a Freight Agent and explain the details of your shipment and needs for extent of freight insurance coverage. A Freight Agent will be able to provide you with recommendations for how to proceed, and inform you of what is insurable under FreightCenter’s insurance provider, Falvey Insurance. This way, you can rest assured knowing you’ll be covered in the unfortunate event that something happens to your freight.